Originally founded in 1852, the V&A is the world’s leading museum of art and design, housing a permanent collection of over 2.3 million objects that span over 5,000 years of human creativity. The Museum holds many of the UK's national collections and houses some of the greatest resources for the study of architecture, furniture, fashion, textiles, photography, sculpture, painting, jewellery, glass, ceramics, book arts, Asian art and design, theatre and performance.
As a non-departmental public body of the Department for Culture, Media and Sport, and a charity exempt from registration under the Charities Act of 2011, the V&A were required to deploy a finance system that the internal team could use to produce museum statutory and management accounts. Further roll out to the wider business community was an aspiration and was achieved through the limited user licensing model, where budget holders could interact directly with the finance system and send their budgets and purchase orders through approval processes.
Through the implementation of Microsoft Dynamics NAV (now Dynamics 365 Business Central), it allowed 400+ users to submit purchase orders, expenses and company card claims, all integrated into the core financial application. Thanks to better management reporting, real-time reporting also enabled the team an easy and accurate picture of the organisation at a click of a button.